SENSEO® HD7854/60 User Manual download pdf (Page 27)

Problem Solution

The SENSEO

machine

does not produce good

or enough frothed milk.

1.The milk container unit may be dirty. Clean the milk container unit by

following the instructions in chapter ‘Cleaning the milk container unit’, section

‘Cleaning all parts after the last use of the day’. We advise you to clean the

milk container unit in the dishwasher.

2. Make sure that you push the milk tube far enough onto the connector so

that the holes in the connector are covered. If you do not push the milk tube

far enough onto the connector, you get less milk froth.

3. You may have used milk that is not cold enough. If the milk temperature is

above the 8°C, the machine uses less milk. Make sure that you use cold milk

straight from the refrigerator (5-8°C).

4. You have used another type of milk than cow’s milk (e.g. rice or soy milk).

These kinds of milk do not produce high-quality frothed milk. To get the best

frothed milk, we advise you to use semi-skimmed cow’s milk.

Steam escapes from

the SENSEO

machine

during the brewing or

cleaning cycle.

1. When you brew a coffee variety with milk, some steam may escape from

the machine. To ensure a perfect cup of coffee and to minimise steaming, ll

the milk container up to the required level for the coffee variety.

2. You may have forgotten to ll the milk container before brewing a coffee

variety with milk. Fill the milk container up to the required level for the coffee

variety.

3. Perhaps the milk tube is not connected to the milk container lid. Connect

the milk tube to the milk container lid. Make sure that you push the milk

tube far enough onto the connector so that the holes in the connector are

covered.

4. Perhaps the milk container unit is dirty. Clean the milk container

unit thoroughly as described in chapter ‘Cleaning the milk container unit’. We

advise you to clean the milk container unit in the dishwasher.

5. Perhaps you did not push the milk container far enough into the machine.

Make sure that the milk container is placed properly by pushing down the

milk container lever as far as possible (‘click’). This is necessary to ensure

proper frothing results.

6. You may have pressed the CLEAN/CALC CLEAN button to rinse the milk

container unit without putting water in the milk container rst. Make sure that

you always ll the milk container with water to rinse it. Some steam always

escapes from the machine during the rinsing process. This steam is necessary

to clean the milk container unit thoroughly.

7. You may have lled the milk container with warm water to rinse the milk

container unit. Fill the milk reservoir with cold water.

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SENSEO® HD7854/60 User Manual Page 27

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